Public release from ruodoo-project: 19.0 - 2026-07-26 21:17:35 UTC
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CI Publish Bot
253
tier_communications/models/mail_thread.py
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253
tier_communications/models/mail_thread.py
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import logging
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import re
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from odoo import models
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_logger = logging.getLogger(__name__)
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class MailThread(models.AbstractModel):
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_inherit = 'mail.thread'
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def _get_allowed_message_params(self):
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"""Extend allowed params so channel_tag_ids passes through the controller."""
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return super()._get_allowed_message_params() | {'channel_tag_ids'}
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def _get_message_create_valid_field_names(self):
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"""Add channel_tag_ids to the whitelist for _message_create."""
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return super()._get_message_create_valid_field_names() | {'channel_tag_ids'}
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def assign_mailbox(self, mailbox_id):
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"""Assign all messages of this thread to the given tier.mailbox.
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Called from the chatter UI when user clicks "Входящие лиды" / "Входящие тикеты".
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Removes existing tags for this mailbox first to avoid duplicates.
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"""
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self.ensure_one()
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mailbox = self.env['tier.mailbox'].browse(mailbox_id)
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if not mailbox.exists():
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return False
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# Get all messages of this thread
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thread_messages = self.env['mail.message'].search([
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('model', '=', self._name),
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('res_id', '=', self.id),
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])
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for message in thread_messages:
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# Remove existing tag for this mailbox if any
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existing_tag = message.mailbox_tag_ids.filtered(
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lambda tag: tag.mailbox_id.id == mailbox_id
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)
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if existing_tag:
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existing_tag.unlink()
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# Create new tag
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self.env['tier.mailbox.tag'].create({
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'mailbox_id': mailbox_id,
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'message_id': message.id,
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})
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print(
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f"[tier_communications] assign_mailbox: "
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f"thread {self._name}#{self.id} → mailbox '{mailbox.name}' "
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f"({len(thread_messages)} messages tagged)"
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)
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return True
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# =========================================================================
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# ОТПРАВКА ИСХОДЯЩИХ СООБЩЕНИЙ
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# =========================================================================
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def message_post(self, *, body='', **kwargs):
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"""Override: создаём сообщение в Odoo. Внешняя отправка через канал
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выполняется отдельным RPC-вызовом из JS (/tier_communications/send_via_channel).
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"""
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message = super().message_post(body=body, **kwargs)
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if not message:
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return message
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if not message.channel_tag_ids:
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print(
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f"[tier_communications] message_post: msg_id={message.id} — "
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f"канал не выбран, сообщение только в Odoo"
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)
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return message
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# =========================================================================
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# ! ОТПРАВКА СООБЩЕНИЯ НА EMAIL
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# =========================================================================
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def _tier_send_email(self, message):
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"""Отправить сообщение на email партнёра треда через стандартный mail.mail."""
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recipient_email = None
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# 1. Thread has partner_id (business models: sale.order, crm.lead, etc.)
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if self._name not in ('mail.thread', 'discuss.channel') and hasattr(self, 'partner_id'):
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partner = self.partner_id
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if partner and partner.email:
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recipient_email = partner.email
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# 2. Message has explicit partner_ids
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if not recipient_email and message.partner_ids:
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for partner in message.partner_ids:
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partner_email = partner.email if hasattr(partner, 'email') else None
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if partner_email and isinstance(partner_email, str) and '@' in partner_email:
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recipient_email = partner_email
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break
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# 3. Last incoming message in this thread — use its email_from
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if not recipient_email and message.model and message.res_id:
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last_incoming = self.env['mail.message'].search([
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('model', '=', message.model),
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('res_id', '=', message.res_id),
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('message_type', 'in', ['email', 'comment']),
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('email_from', '!=', False),
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('author_id', '!=', self.env.user.partner_id.id),
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], order='id desc', limit=1)
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if last_incoming and last_incoming.email_from:
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email_match = re.search(r'<([^>]+)>', last_incoming.email_from)
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recipient_email = email_match.group(1) if email_match else last_incoming.email_from
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# 4. For discuss.channel — find the other member's email
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if not recipient_email and self._name == 'discuss.channel':
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other_members = self.channel_member_ids.filtered(
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lambda m: m.partner_id and m.partner_id != self.env.user.partner_id
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)
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for member in other_members:
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if member.partner_id.email:
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recipient_email = member.partner_id.email
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break
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if not recipient_email:
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print(
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f"[tier_communications] ! ОТПРАВКА СООБЩЕНИЯ НА EMAIL: "
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f"msg_id={message.id} — У пользователя нет email адреса получателя"
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)
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return
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print(
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f"[tier_communications] ! ОТПРАВКА СООБЩЕНИЯ НА EMAIL: "
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f"msg_id={message.id}, email_to={recipient_email}"
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)
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try:
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mail_values = {
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'subject': message.subject or 'Сообщение из Odoo',
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'body_html': message.body or '',
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'email_to': recipient_email,
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'email_from': self.env.company.email or self.env.user.email or '',
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'auto_delete': True,
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}
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outgoing_mail = self.env['mail.mail'].sudo().create(mail_values)
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outgoing_mail.send()
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print(
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f"[tier_communications] ! ОТПРАВКА СООБЩЕНИЯ НА EMAIL: "
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f"msg_id={message.id} — SUCCESS, mail.mail id={outgoing_mail.id}"
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)
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except Exception as send_error:
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print(
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f"[tier_communications] ! ОТПРАВКА СООБЩЕНИЯ НА EMAIL: "
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f"msg_id={message.id} — ОШИБКА: {send_error}"
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)
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_logger.exception(
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'tier_communications: ошибка отправки email, msg_id=%s', message.id
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)
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# =========================================================================
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# ! ОТПРАВКА СООБЩЕНИЯ НА MATRIX
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# =========================================================================
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def _tier_send_matrix(self, message):
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"""Отправить сообщение в Matrix комнату текущего пользователя."""
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current_user = self.env.user
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# Matrix fields are defined in tier_communications_matrix module
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# If not installed — fields don't exist
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if not hasattr(current_user, 'tier_matrix_homeserver'):
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print(
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f"[tier_communications] ! ОТПРАВКА СООБЩЕНИЯ НА MATRIX: "
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f"msg_id={message.id} — модуль tier_communications_matrix не установлен"
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)
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return
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homeserver_url = current_user.tier_matrix_homeserver
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access_token = current_user.tier_matrix_access_token
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room_id = current_user.tier_matrix_room_id
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if not homeserver_url:
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print(
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f"[tier_communications] ! ОТПРАВКА СООБЩЕНИЯ НА MATRIX: "
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f"msg_id={message.id} — У пользователя нет homeserver URL (tier_matrix_homeserver)"
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)
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return
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if not access_token:
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print(
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f"[tier_communications] ! ОТПРАВКА СООБЩЕНИЯ НА MATRIX: "
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f"msg_id={message.id} — У пользователя нет access token (tier_matrix_access_token)"
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)
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return
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if not room_id:
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print(
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f"[tier_communications] ! ОТПРАВКА СООБЩЕНИЯ НА MATRIX: "
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f"msg_id={message.id} — У пользователя нет room ID (tier_matrix_room_id)"
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)
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return
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print(
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f"[tier_communications] ! ОТПРАВКА СООБЩЕНИЯ НА MATRIX: "
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f"msg_id={message.id}, room={room_id}, homeserver={homeserver_url}"
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)
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if 'tier.channel.matrix.helper' in self.env:
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try:
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self.env['tier.channel.matrix.helper'].channel_send_message(
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message, user=current_user
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)
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except Exception as send_error:
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print(
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f"[tier_communications] ! ОТПРАВКА СООБЩЕНИЯ НА MATRIX: "
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f"msg_id={message.id} — ОШИБКА: {send_error}"
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)
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_logger.exception(
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'tier_communications: ошибка отправки matrix, msg_id=%s', message.id
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)
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else:
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print(
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f"[tier_communications] ! ОТПРАВКА СООБЩЕНИЯ НА MATRIX: "
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f"msg_id={message.id} — модуль tier_communications_matrix не установлен"
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)
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# =========================================================================
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# ПРИЁМ ВХОДЯЩИХ СООБЩЕНИЙ (fetchmail / стандартный механизм Odoo)
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# =========================================================================
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def message_process(self, model, message, custom_values=None, save_original=False,
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strip_attachments=False, thread_id=None):
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"""Override: после стандартной обработки входящего письма — помечаем тегом email."""
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result = super().message_process(
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model, message,
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custom_values=custom_values,
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save_original=save_original,
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strip_attachments=strip_attachments,
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thread_id=thread_id,
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)
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if result:
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incoming_message = self.env['mail.message'].search(
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[('model', '=', model), ('res_id', '=', result)],
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order='id desc',
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limit=1,
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)
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if incoming_message:
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email_tag = self.env['tier.channel.tag'].search(
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[('code', '=', 'email')], limit=1
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)
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if email_tag and not incoming_message.channel_tag_ids:
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incoming_message.channel_tag_ids = [(4, email_tag.id)]
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print(
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f"[tier_communications] message_process: "
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f"входящее письмо msg_id={incoming_message.id} помечено тегом 'email'"
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)
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from .tier_router import TierRouter
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TierRouter(self.env).route_incoming(incoming_message)
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return result
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